物流政策
Effective Date: June 20, 2026
Thank you for shopping with CharmingVibesCo Digital. Please read our Shipping Policy carefully before making a purchase.
Digital Products Only
CharmingVibesCo Digital sells digital products, including but not limited to printable designs, templates, planners, invitations, graphics, and other downloadable content.
All products sold through CharmingVibesCo Digital are digital items only. No physical product will be shipped unless clearly stated in the product description.
No Shipping Required
Because our products are delivered digitally, there are no shipping fees, shipping carriers, tracking numbers, or physical delivery times associated with digital purchases.
After your purchase is complete, your digital file will be available through the download method provided at checkout, by email, or through your customer account, if applicable.
Digital Delivery Time
Most digital products are available shortly after payment has been successfully processed.
If you do not receive access to your digital file, please check your email inbox, spam folder, junk folder, or customer account before contacting us.
Incorrect Email Address
Customers are responsible for providing a correct and active email address at checkout. CharmingVibesCo Digital is not responsible for delays or issues caused by an incorrect email address, inactive email account, or failure to check spam or junk folders.
If you entered the wrong email address, please contact us as soon as possible at digitalordersupport@charmingvibesco.com. Please be sure to include your name, email address, and order number for faster support from our team.
Download Issues
If you have trouble downloading or accessing your digital file, please contact us at digitalordersupport@charmingvibesco.com. Please be sure to include your name, email address, and order number for faster support from our team.
We will do our best to help resolve the issue, but we are not responsible for problems caused by device issues, internet connection problems, software incompatibility, or failure to read the product description before purchasing.
File Compatibility
Some digital products may require specific software, apps, programs, or accounts to open, edit, print, or use. It is the customer’s responsibility to review the product description and make sure the digital file is compatible with their needs before purchasing.
Lost or Deleted Files
Customers are responsible for downloading and saving their purchased files after receiving access. CharmingVibesCo Digital is not responsible for lost, deleted, misplaced, or inaccessible files after they have been delivered. However, you may contact us, and we will do our best to assist when possible.
Physical Shipping
At this time, CharmingVibesCo Digital does not ship physical products. If physical products are ever offered in the future, shipping details, costs, and delivery timeframes will be listed clearly in the product description or at checkout.
Contact Us
Questions about this Shipping Policy may be sent to:
CharmingVibesCo Digital
Email: digital@charmingvibesco.com
Website: charmingvibesco-digital.com