Terms of service

Updated Date: July 3, 2026

Welcome to CharmingVibesCo Digital. By visiting our website, using our Services, purchasing our digital products, or downloading any content from our shop, you agree to the following Terms of Service. Please read them carefully before making a purchase.

These Terms apply to all users of the site, including browsers, customers, and others who access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any digital products or services we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information, and account details.

You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR DIGITAL PRODUCTS

CharmingVibesCo Digital offers digital products, including but not limited to digital downloads, printable designs, templates, planners, invitations, graphics, and other downloadable content.

All products sold through CharmingVibesCo Digital are digital items only. No physical product will be shipped unless clearly stated in the product description.

We make every effort to provide accurate descriptions, previews, and details for our digital products. However, colors, sizing, layout, or product appearance may differ slightly depending on your device, screen settings, printer, paper type, or printing method.

We do not warrant that the appearance, quality, or printed results of any digital product will meet your expectations or appear exactly as shown in our online store.

All product descriptions, prices, designs, and availability are subject to change at any time without notice. We reserve the right to update, remove, or discontinue any digital product at any time.

SECTION 3 - DIGITAL DELIVERY AND FILE ACCESS

Once your purchase is complete and payment has been processed, your digital file will be made available through the download method provided at checkout, by email, or through your customer account, if applicable.

It is your responsibility to download, save, and back up your purchased files after purchase. CharmingVibesCo Digital is not responsible for lost, deleted, misplaced, or inaccessible files after they have been delivered.

If you experience trouble accessing your purchased digital files, please contact us at digitalordersupport@charmingvibesco.com, and we will do our best to assist you. Please make sure to include your name, email address, and order number for faster order support.

Digital products may require certain software, apps, accounts, or programs to open, edit, print, or use. By purchasing, you agree that you are responsible for reading the product description and making sure the file type and product are compatible with your needs before completing your order.

SECTION 4 - ORDERS

When you place an order, you are making an offer to purchase. CharmingVibesCo Digital reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until CharmingVibesCo Digital confirms acceptance. We must receive and process your payment before your order is accepted and digital files are made available.

Please review your order carefully before submitting it. Due to the nature of digital products, CharmingVibesCo Digital is unable to accommodate cancellation requests after an order is accepted or downloaded.

Your purchases are subject to return or refund solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale, redistribution, or export unless the product description clearly states that commercial use is allowed.

SECTION 5 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a digital product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise stated, posted prices do not include taxes or other applicable fees.

We may offer promotions from time to time that may affect pricing and may be governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.

You represent and warrant that:

  1. The payment information you provide is true, correct, and complete;
  2. You are authorized to use the payment method provided;
  3. Charges incurred by you will be honored by your payment provider; and
  4. You will pay all charges incurred by you at the posted prices, including applicable taxes, if any.

SECTION 6 - REFUNDS AND CANCELLATIONS

Due to the nature of digital products, all sales are final once a file has been delivered, accessed, or downloaded.

Refunds may be considered only in limited situations, such as duplicate purchases or technical issues that cannot be resolved.

We do not offer refunds due to change of mind, failure to read the product description, lack of compatible software, printing issues, color differences, or misunderstanding that the product is digital.

Please review our Refund Policy for more details.

SECTION 7 - PERSONAL USE AND COMMERCIAL USE

Unless otherwise stated in the product description, all digital products are for personal use only. You may use the files for your own personal projects, gifts, events, or personal printing needs. You may not claim any CharmingVibesCo Digital product as your own original work.

Commercial use is not allowed unless the product description clearly says commercial use is included or a separate commercial license has been purchased. If commercial use is included, you are still not allowed to resell, share, redistribute, or upload the original digital file as-is or in a way that competes with CharmingVibesCo Digital.

SECTION 8 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, digital products, downloadable files, designs, templates, and the design, selection, and arrangement thereof, are owned by CharmingVibesCo Digital/CharmingVibesCo, its affiliates, or licensors and are protected by U.S. and foreign copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services and purchased digital products only as allowed under these Terms and the specific product listing.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, resell, share, copy, upload, or redistribute any material from the Services or any purchased digital product except as expressly allowed.

Purchasing a digital product does not transfer ownership or copyright to you. You are purchasing a limited right to use the product according to these Terms of Service.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of CharmingVibesCo Digital/CharmingVibesCo, Shopify, or any third party.

Unauthorized use of the Services or our digital products may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by CharmingVibesCo Digital.

CharmingVibesCo Digital/CharmingVibesCo’s names, logos, product names, service names, designs, and slogans are trademarks of CharmingVibesCo Digital/CharmingVibesCo or its affiliates or licensors. You must not use such trademarks without prior written permission from CharmingVibesCo Digital/CharmingVibesCo.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 9 - PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not access or use the Services, directly or indirectly:

  1. For any unlawful or malicious purpose;
  2. To violate any international, federal, provincial, state, or local laws, rules, or regulations;
  3. To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  4. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm our employees, customers, or any other person;
  5. To transmit false or misleading information;
  6. To upload or transmit viruses, malware, or any other malicious code;
  7. To send spam, phishing messages, junk mail, chain letters, or other similar solicitations;
  8. To impersonate or attempt to impersonate another person or entity;
  9. To reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services or our digital products;
  10. To collect or track the personal information of others;
  11. To use any robot, spider, scraping tool, data-gathering tool, automatic device, AI tool, agentic AI, or automated or manual process to access the Services without permission;
  12. To interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services;
  13. To upload our files to sharing websites, groups, marketplaces, or file-sharing platforms;
  14. To sell our digital files as-is or slightly modified;
  15. To use our files to create competing digital products;
  16. To claim ownership of our designs, templates, or content; or
  17. To use our products for illegal, harmful, hateful, or offensive purposes.

We reserve the right to suspend, disable, or terminate your account or access to the Services at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 10 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, conditions, or endorsement of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.

We may also, in the future, offer new features through the Services, including new tools and resources. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 11 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.

If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites.

Please review the third party’s policies and practices carefully and make sure you understand them before you engage in any transaction.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 12 - RELATIONSHIP WITH SHOPIFY

CharmingVibesCo Digital is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with CharmingVibesCo Digital.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and CharmingVibesCo Digital, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with CharmingVibesCo Digital.

SECTION 13 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here: Privacy Policy.

Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide services to you.

Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 14 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively referred to as “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

We may use this Feedback to operate, provide, evaluate, enhance, improve, and promote the Services.

You represent and warrant that:

  1. You own or have all necessary rights to the Feedback;
  2. You have disclosed any compensation or incentives received in connection with your Feedback; and
  3. Your Feedback will comply with these Terms.

We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your Feedback will not contain unlawful, abusive, obscene, or harmful content, or contain any computer virus or malware that could affect the operation of the Services or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback.

You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.

SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, file details, availability, compatibility, or download information.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 16 - AGENTS

16.1 Agent Terms

This section, referred to as the “Agent Terms,” applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services.

“Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person’s device without direct supervision.

16.2 Agent Access

No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in Section 16.4 below.

In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.

16.3 Right to Limit Agents

We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with the Services.

16.4 Agent Requirements

Agents must:

  1. In all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request’s user agent string: “Agent/[agent name]”;
  2. Not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by:
    • Mimicking human behavior and interaction patterns; or
    • Completing or circumventing CAPTCHAs or measures intended to distinguish computer use from human use;
  3. Respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer; and
  4. Not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 17 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.


SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY CharmingVibesCo Digital, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL CharmingVibesCo Digital, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless CharmingVibesCo Digital, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where CharmingVibesCo Digital is headquartered. You and CharmingVibesCo Digital consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

SECTION 25 – CHARMING INSIDERS SUBSCRIPTION NEWSLETTER

Charming Insiders is the subscription newsletter community for CharmingVibesCo and CharmingVibesCo Digital. By signing up for Charming Insiders, you agree to receive email communications from us, which may include updates, announcements, product launches, design previews, digital product news, promotional messages, and occasional polls or surveys.

Charming Insiders may receive opportunities to vote or share feedback on future designs, product ideas, and upcoming releases for CharmingVibesCo and CharmingVibesCo Digital. Participation in polls, surveys, or feedback opportunities is optional and does not guarantee that a specific design, product, or suggestion will be created, sold, or released.

Charming Insiders is free to join unless otherwise stated. Signing up for the newsletter does not create a paid membership, subscription contract, or guaranteed benefit. Any discounts, promotions, early access opportunities, or special perks offered through Charming Insiders are optional, may vary, and may be changed, paused, or discontinued at any time.

Charming Rewards is currently available only where stated and may not be available for all CharmingVibesCo shops or platforms. Unfortunately, Charming Rewards is not yet available for CharmingVibesCo.

You may unsubscribe from Charming Insiders emails at any time by clicking the unsubscribe link included in our emails or by contacting us through our website. After unsubscribing, you may still receive transactional or order-related emails when applicable.

By subscribing, you agree to provide accurate contact information and understand that we are not responsible for missed emails due to incorrect email addresses, spam filters, email provider issues, or other delivery problems outside of our control.

We reserve the right to modify, suspend, or discontinue Charming Insiders or any related newsletter features at any time without prior notice.

SECTION 26 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at digital@charmingvibesco.com. 
Our contact information is posted below:
CharmingVibesCo Digital 
Email: digital@charmingvibesco.com